Accessibility Statement

Last updated: 2026-06-14

Zuma Lift Service Inc. (operating as Zuma Parts Canada) wants parts.zuma.ca to work for everyone, including people who use assistive technology. Improving accessibility is an ongoing part of how we build the site.

The standard we aim for

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, which help make the web usable for people with visual, hearing, motor, and cognitive disabilities. We test against this standard as we build and update the site, though we cannot guarantee that every page meets it at all times.

What we do

  • build pages that work with screen readers and keyboard navigation;
  • aim for sufficient colour contrast and a clear, consistent layout;
  • label form fields, buttons, and images for assistive technology;
  • review accessibility when we add or change features.

Known limitations

Some parts of the site rely on third-party components, such as our secure checkout, whose accessibility we do not fully control. If you hit a barrier anywhere, please tell us so we can help and fix it.

If you need help ordering

If any part of the site is hard to use, our team can place an order, prepare a quote, or answer questions for you by phone or email using the details below. We treat this as an accommodation, not a workaround.

Tell us about a problem

We welcome feedback on the accessibility of parts.zuma.ca and respond within five business days. You can also review our Privacy Policy, Terms of Service, and contact page.

Questions?

Contact Zuma Parts Canada at [email protected] or 1-877-450-8003. You can also reach us via the contact page.